Returns are handled as in-store credits. And you are not charged restocking fees.
You may contact us to exchange an item - order the new items on line, or by phone
Then we receive your return, you will be refunded.
Shipping is non refundable
All Products have a 30 Day return period.
Items must be returned in their original packaging.
Items that have been Written on, Cut Open or in a non resaleable condition
may not be returnable.
We must be notified within 3 days of missing items.
All returns must accompany a name and order number that was used to place the order.
This number can be obtained by contacting
Customer Service via e-mail at: sales@youravcablestore.com
All cables have a lifetime warranty against manufacturer defects.
Electronic items will have a specified warranty period.
We are not responsible for any damage to your equipment, premise or well being for any
misuse of our cables or products for which they were designed to be used.
We are not responsilbe if any of our cables do not meet specific building codes in your area.
Please check the building codes in your area before ordering cables.
Billing Inquiries:
All billing inquiries must be within 30 Days of Purchase.
Original order number will be needed.
You will find this number on your order confirmation email when the order was placed.
Please contact us at: sales@youravcablestore.com
Office Hours:
MONDAY - FRIDAY 8 AM - 9 PM EST
Mailing Address:
YOUR AV CABLE STORE
3160 WAYNESVILLE JAMESTOWN ROAD
XENIA, OHIO 45385
To Reach Us:
TOLL FREE 1-866-522-5310
FAX (937) 376-1656
EMAIL: sales@youravcablestore.com
